Refund Policy

1. What You're Buying

EMOTomo offers a free tier and a paid Pro subscription, billed through Stripe. This policy explains cancellations and refunds for Pro. Any non-waivable refund or withdrawal rights you have under your local consumer law always apply, regardless of anything below.

2. Cancellation and Refunds

• You can cancel anytime in account settings or the Stripe billing portal. Cancellation stops future renewals, and you keep Pro until the end of the period you already paid for.
• Outside of any statutory rights, we offer a refund within 14 days of your first Pro purchase or a renewal, where the request is made in good faith. Requests after that window are reviewed case-by-case.
• Because Pro is a digital service that begins immediately, periods already used may be non-refundable.

3. Billing and Auto-Renewal

Pro renews automatically until you cancel. Prices, billing intervals, and auto-renewal are shown before purchase. We may change prices with advance notice to existing subscribers. Applicable taxes (such as VAT) may be added at checkout based on your location.

4. Contact for Refund Requests

For billing or refund questions, email admin@emotomoai.com from your account email, including your username and the approximate charge date.